Ways To Contact Jumia Customer Care
July 13, 2020
Ways To Contact Jumia Customer Care
Are you jumia customer having issues with their services and would like to contact jumia customer care but don’t know how to go about it? If yes, Then this post is for.
On this post we are going to show you the various ways of contacting jumia customer service.
Jumia is arguable one of the largest, fastest and most reliable online shopping platform in Nigeria, but most of their customers often experience little problems and would like to contact their customer care service.
Why You Might Want To Contact Jumia Customer Care:
- To confirm your order
- To cancel your order
- Experiencing payment issue
- To return an order
- To monitor your order
- To make request
- Experiencing issues with your jumia prime membership
- To report bad goods etc.
Ways To Contact Jumia Customer Care
1. Contact jumia customer service Via Phone Call
You can contact jumia customer service by calling their customer care line: 01 277 2367.
2. Contact jumia customer service Via Email
You can contact jumia customer service by sending them a mail to their Email address : service@jumia.com.ng
3. Contact jumia customer care by filling out the online form on Jumia contact Us Page.
You can contact jumia customer service by filling out the online form Jumia official contact us page: https://www.jumia.com.ng/sp-contact/ and you will get your reply within 3 working days.
Customer Care Service Working Hours: Mon-Fri, 8am-8pm; Saturday, 9am-5pm; Public Holidays, 9am-5pm.
We hope this post was helpful, feel free to drop your comments or questions below in the comment section!!!